I. PAYMENTS
A. LOCAL CLIENTS (Philippine Based)
● We accept payments in Philippine Peso, through GCASH only.
● For all design packages, we require a 50% down payment upon confirmation of your order. This will reserve you a slot on our design queue.
● For other services, we require the full payment up front.
● The remainder of your balance must be settled before completion of your blog layout and design.
● Please note that the following transaction fees will be added to your total amount due:
► GCASH : 1% of the total amount.
B. INTERNATIONAL CLIENTS
● Clients are responsible for any transaction fees charged by XOOM.
● To avoid too many transactions and the fees that come with it, I require all payments from international clients to be made in FULL.
II. PRICING, RATES, AND DISCOUNTS
● OCTOBERDES16NS reserves the right to adjust package rates as we see fit. Such adjustments will be posted on the site prior to implementation.
● We may give discounts to clients at our discretion.
III. QUEUE and TURNAROUND TIME
● Priority on the Design Queue will be based on who paid the reservation fee first.
● Turnaround time is based on several factors, including:
► Complexity of design
► Prompt feedback from the client
► Revision or adjustment requests
● Typically, the entire design phase from start to finish can run anywhere from 2 business days to 1 week.
IV. CONFIDENTIALITY
● Because I prefer to work directly on your site, I will be asking for your log-in details. ● I highly recommend that you change your password to a temporary one I can use during the design phase.
● All emails, documents, log-in information, etc. provided by the client will be treated with utmost confidentiality.
V. COMMUNICATION and BUSINESS HOURS
● All communication will be through email, and in some cases, through text.
● Generally, I like to go by “typical business hours” – Philippine time, so if I don’t respond to your text message or email in the wee hours of the morning or super late at night, please understand. Same goes for weekends. (I have a life too, you know. LOL)
● I will respond to your text or email ASAP.
VI. ADJUSTMENTS, REVISIONS and MAINTENANCE
● Minor adjustments and edits are free during the design phase.
● Please be reasonable. There is a huge difference between an ADJUSTMENT, and a REVISION.
● Any errors on my part must be brought promptly to my attention, as adjustments/revisions will no longer be free after the project is completed.
● Should you require any changes after the project has been completed, please let me know. I will assess the amount of change that needs to be done, and charge you accordingly. Post-completion adjustment and revision charges start at $10.
VII. CREDIT
● Designer Credits will be placed on ALL themes created by OCTOBERDES16NS.
● This may be in a form of a link button, or attribution on your page footer.
● However I decide to leave my design credits, it must remain PRESENT, INTACT, and UNALTERED for as long as the theme created is in use.
VIII. USAGE
● One paid theme, one blog. Each theme is created for SINGLE BLOG use only. Please be fair.
● OCTOBERDES16NS reserves the right to display themes, screenshots, etc. on our portfolio and on the online gallery.
IX. REFUND POLICY
● Reservation fees (50% down payment and full payments for int’l clients) are non-refundable.
● Should you decide to cancel the service at any time during the process; requests for refunds will not be entertained.
